Returns & Exchanges

At Vesa, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or routine, we offer easy returns within 30 days of purchase for a full refund or store credit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing